AI VOICE AGENT FOR REAL ESTATE
An AI receptionist for real estate agencies
Enquiries about a listing come in at lunchtime, on weekends and after work, exactly when your agents are at an open home. A TechMoose AI voice agent answers every call, captures what the caller is looking for, books inspection times, and logs maintenance requests from tenants with the urgency you define. Your team gets a clean summary and decides who follows up.
- Sales agents
- Property managers
- Buyers agents
- Rental agencies
- Strata managers
Caller
Hi, I'm calling about the two bedroom unit you have advertised for rent.
Voice agent
Thanks for calling. I can help with that. Are you hoping to inspect it, or do you have a question first?
Caller
I'd like to inspect it. Is there a time this week?
Voice agent
There's an open inspection Thursday at 5:30pm. Would you like me to put your name down?
Caller
Yes please.
Voice agent
Done. Can I take your name and a phone number so the agent can send you the details?
Illustrative conversation. Not a recording of a real customer.
THE PROBLEM
The phone is how customers find you. It is also in the way.
Agents are at inspections, not at their desks
The busiest time for enquiries is often the time your people are out showing properties, which means the calls arrive when nobody can take them.
Listing enquiries go cold fast
A buyer or renter who rings about a property is usually ringing about several. The agency that responds first is the one they keep talking to.
Maintenance calls need triage, not a voicemail
A tenant reporting a burst pipe and one reporting a squeaky door both leave the same kind of message. Someone has to listen to all of them to find the urgent one.
WHAT YOUR AGENT DOES
It handles the calls you cannot
Captures the enquiry
It asks which property or what kind of property the caller wants, their budget or timing, and how to reach them, then hands your agent a ready made lead.
Books inspections
It offers inspection times from your calendar and books the caller in, so the diary fills while your agents are out.
Logs maintenance requests
It records what is wrong, where and how urgent, and notifies the property manager straight away when you have defined something as an emergency.
Answers common questions
Opening hours, how to apply for a rental, how to book a market appraisal. You give it the answers and it stays on message.
YOUR RULES
You set the boundaries, in plain English
You do not configure a phone tree. You write instructions the way you would brief a new team member, and the agent follows them. Change a rule and it changes on the next call.
Examples of instructions you could give it
- Do not give opinions on property value or price. Offer to book a market appraisal.
- For maintenance calls, always ask for the address and whether anyone is at risk.
- If it is a safety emergency, tell the caller to ring 000 and notify the property manager.
- Only discuss listings I have given you details for. For anything else, take the caller's details.
GETTING STARTED
Live in minutes, not weeks
Describe it in plain English
Tell TechMoose AI who you are, what you do, your hours, and what your assistant should and should not say. No scripts to write and no code.
Connect your number and calendar
Get a dedicated Australian phone number, link your calendar so it can book, and choose how you are notified when a call comes in.
Test it, then go live
Talk to your agent in your browser first. When it sounds right, point your calls at it and it starts answering.
Paid plans start at A$49 a month, and there is a free plan to build and test your agent. See pricing
QUESTIONS
Frequently asked
Can it answer questions about a specific listing?
Yes, if you give it the details. You can write the key facts about a listing in plain English and it will use them. For anything it has not been told, it takes the caller's details so an agent can follow up.
Will it give price or appraisal advice?
Only what you allow. Most agencies tell it not to discuss value at all and to offer a market appraisal booking instead, so pricing conversations stay with a licensed agent.
Can it handle property management maintenance calls?
Yes. It collects the address, the problem and how urgent it is, and notifies your property management team. You define what counts as an emergency.
Does it work for a small agency as well as a large one?
Yes. Plans scale from a single agent and phone number up to several agents and numbers, so a boutique agency and a multi office group can both use it.
Want a voice agent built for your real estate business?
Start on the free plan and test it yourself, or tell us what you need and we will build the integrations around it as a fixed price project.