Terms of Service

Snib takes what you tell it, typed, spoken or photographed, extracts the commitments in it, and schedules reminders so you do not miss them. The extraction uses machine learning, on your device and, for messy input, in the cloud.

Machine learning is sometimes wrong. That is why every extracted item keeps a visible link back to your original words, why low-confidence items ask you to confirm, and why anything can be corrected in two taps. Check items that matter. The app is an assistant, not a guarantor.

Reminders are scheduled locally on your phone, layered so a single missed ping is not fatal, and reconciled against the system on every launch. But notifications are ultimately delivered by iOS and depend on your settings: notification permission, Focus modes, Low Power Mode, and having the app installed.

We cannot guarantee any particular notification will be seen. Do not rely on Snib as your only safeguard for critical legal, medical or financial deadlines. It is not medical, legal or financial advice.

What you capture is yours. You grant us only the licence needed to operate the service: storing your data, backing it up if you sign in, and processing capture text to extract commitments. The Privacy Policy sets out exactly what travels where. In short: photos never leave your device, and text may be parsed by a cloud model. We claim no other rights over your content. You can export all of it, and delete all of it, in the app at any time.

You do not need an account. If you sign in with Apple to enable backup, keep your Apple ID secure: it is the key to your backup. You can delete your account in Settings, and deletion is permanent, removing your data from our servers and from the device.

The core of Snib is free, including every reminder feature. A subscription only ever buys more ways to get information in:

Snib Plus, A$5.00 per month, adds unlimited voice capture. Snib Pro, A$9.00 per month, adds unlimited voice capture and unlimited photo scanning. Prices are in Australian dollars and include GST where it applies. Prices in other countries are set by Apple's regional pricing and are shown to you before you buy.

Subscriptions are billed through your Apple account, renew automatically until cancelled, and can be cancelled at any time in your device's subscription settings. Cancellation takes effect at the end of the current billing period. An introductory trial, where offered, converts to a paid subscription unless cancelled before the trial ends. Refunds for App Store purchases are handled by Apple under Apple's terms, and nothing in that sentence limits your rights under the Australian Consumer Law.

One promise worth putting in the terms: a billing problem will never lock you out of your own data or stop a reminder from firing. If we cannot verify a subscription, the app errs on the side of letting you in.

Do not use the app to break the law, do not probe or disrupt the service, and do not capture other people's private information without their consent. That is the whole list.

The app's core, capture and reminders, works offline by design. Cloud features (backup, sync, cloud parsing) may occasionally be unavailable, and we may change or discontinue features. If we ever discontinue the service entirely, we will give reasonable notice so you can export your data.

To the extent permitted by law, we are not liable for indirect or consequential loss arising from use of the app, including a missed reminder. See “Reminders, honestly” above for why delivery cannot be promised. Where liability cannot be excluded, it is limited, at our option, to re-supplying the service or the cost of re-supplying it.

Australian Consumer Law. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other law that cannot be excluded by agreement. Our services come with guarantees that cannot be excluded, including that they will be provided with due care and skill.

You can stop using the app, and delete your account and data, at any time. We may suspend or terminate access for material breach of these terms; if we do, you keep the right to export your data except where the law prevents it.

If we change these terms in a way that matters, we will tell you in the app before the change applies. Continuing to use the app after that is acceptance.

These terms are governed by the laws of Tasmania, Australia, and disputes belong to the courts there, without limiting any consumer right you have to bring a claim elsewhere.

TechMoose, 2C Welman St, Launceston TAS 7250, Australia. admin@techmoose.com.au